Archive for January, 2011

Online or Offline Spending: Here’s What Google Says

Monday, January 24th, 2011

It’s human nature to try to simplify complex topics into black-and-white decisions, and that applies to marketing as well.  As we all struggle to better understand the role of marketing in purchase decisions, and the shifting nature of online versus traditional marketing, many have come to the conclusion that it’s an online-only world today, and that nothing else matters.

But most marketers understand that the most effective programs are those that are consistent in approach and balanced in nature.   It’s an online AND offline world for marketers, says one surprising advocate for traditional spending:  Google.  In its recent study on best practices for B2B marketers, Google, the center of all things related to online marketing, points to the importance of going to market with a balanced approach:

Sixty-three percent of B2B marketers recognize that traditional initiatives have a strong impact on online activity in terms of search traffic, web traffic, and online conversions.

That’s not to diminish the role of online marketing, but it points to the multiple tactics that are needed to break through the clutter, particularly in complex purchase decisions.

What Does Lovie Smith Know That Any Business Exec Should Know?

Monday, January 17th, 2011

As I watched Lovie Smith’s Chicago Bears beat Seattle during this weekend’s NFL playoffs, I thought about where he started the season.  He was on the watch list of coaches who might get fired this year, after finishing just 7-9 last year.  So what did he do differently?  There was no magic bullet, as there never is, but there is something unusual about this year’s Bears compared to other seasons:  the coaching staff.  In fact, Smith had the confidence and wisdom to hire three former head coaches (Mike Tice, Rod Marinelli and Mike Martz) on his staff, believing as most business execs do that hiring the best people you can find will ultimately make the boss successful. 

And in fact, there are some who point to the coaching staff hires made during the offseason by the Kansas City Chiefs as a reason for that team’s 2010 turnaround – hiring former Notre Dame head coach Charlie Weiss to run the offense and former Browns coach Romeo Crennel to run the defense.  Top talent on the coaching staff led to better performance by the team.

Lesson learned for any owner/marketing exec:  as you build your team, top talent produces top results.

A Great Use of Home Page Real Estate

Wednesday, January 12th, 2011

Our agency has always been a big fan of a great idea, whether it’s ours or someone else’s. That’s the role of a good agency — to act as a harvester of “best practices,” to share great ideas that work in one company with others who could benefit from them. So here’s our latest great idea from one of our clients, Diamond America. By locating a highly shortened lead form right on its home page, this company immediately multiplied its lead flow by five. The form’s no different from what might be found on the “Contact Us” page, but its new front-and-center visibility makes it a far more effective lead generation tool.